The Influence of Involvement and Commitment on Customer Loyalty with the Mediation of Emotional Engagement on Haidilao Hotpot PTC Surabaya. HORIZON: Indonesian Journal of Multidisciplinary, [S. l.], v. 4, n. 3, p. 922–934, 2026. DOI: 10.54373/hijm.v4i3.5641. Disponível em: https://ejournal.indo-intellectual.id/index.php/hijm/article/view/5641. Acesso em: 12 aug. 2026.