Pengembangan Sistem Service Elektronik dengan Fitur Chatbot dan Integrasi Whatsapp pada Rama Jaya Service Electronic Menggunakan Framework Laravel. HORIZON: Indonesian Journal of Multidisciplinary, [S. l.], v. 4, n. 3, p. 1903–1915, 2026. DOI: 10.54373/x8c8yz96. Disponível em: https://ejournal.indo-intellectual.id/index.php/hijm/article/view/5937. Acesso em: 12 aug. 2026.