Pengaruh Service Quality dan Kepuasan Konsumen terhadap Loyalitas Pelanggan KFC Balikpapan. Indo-MathEdu Intellectuals Journal, [S. l.], v. 4, n. 3, p. 2806–2817, 2023. DOI: 10.54373/imeij.v4i3.644. Disponível em: https://ejournal.indo-intellectual.id/index.php/imeij/article/view/644. Acesso em: 12 aug. 2026.