Paradoks Produktivitas dalam Lingkungan Kerja Data-Driven: Kajian Literatur Komprehensif Tentang Stres Kerja dan Kinerja Karyawan

Abstract

This study aims to analyze the relationship between a data-driven work environment, job stress, and employee performance and to identify the conditions that give rise to the productivity paradox in organizations in the era of digital transformation. This study uses the Systematic Literature Review (SLR) method by analyzing and synthesizing relevant previous research findings. The review process was carried out through the stages of literature identification, screening, feasibility assessment, data extraction, and thematic analysis. The analyzed literature focuses on the data-driven work environment, job stress, technostress, employee performance, and the productivity paradox. The results of the study indicate that a data-driven work environment can improve efficiency, decision-making accuracy, performance transparency, and work process optimization. However, the demands of continuous performance monitoring, information overload, responsiveness to data, and adaptation to technology can increase job stress and potentially decrease employee performance. Organizational support, digital literacy, technological competence, and an adaptive work culture play a significant role in influencing this relationship. Thus, the productivity paradox arises when the use of data and technology to increase productivity actually creates work pressure that has the potential to hinder employee performance and well-being.